A problem with outbound passenger processing by Australian Border Force (ABF) has led to extensive queues in Australian airports, with ABF reportedly resorting to manual processing of outbound travellers.
The first stage of a pilot to test ‘couch to gate’ biometrics at Sydney Airport has gone live.
Sydney Airport is working with Vision-Box to develop a mobile app that will allow travellers to capture an image of their face and their passport and use that data to enrol in a planned biometric-based authentication system.
Sydney Airport was left scrambling to catch up on passenger processing after a "technology issue" early on 9 March caused delays at some terminals.
Sydney Airport has expanded its use of facial recognition technology, launching new kiosks and a ‘SmartGate’ to allow international travellers to more quickly establish their identities and pass through security.