Symantec Australia tech support layoffs not as widespread as reported: reseller
Symantec has not let go of its Australian tech support team and off-shored it to India, according to an insider who spoke on condition of anonymity.
Symantec has not let go of its Australian tech support team and off-shored it to India, according to an insider who spoke on condition of anonymity.
As with buying insurance or taking vitamins, committing to data backup is a hard sell. Everyone knows that storing records safely in more than one place protects the health of a business, but many companies fail to establish backup systems that will keep them running if disaster strikes.
IT professionals enjoyed a dramatically improved hiring landscape in 2010, marked in particular by the fewest job cuts in a year since 2000.
There are two types of tech support professionals. There's the one who, responding to a call for help, brusquely shoves the individual aside, fixes the issue, then leaves without saying a word. Or there's the type who takes time and understands that computers are something the client simply doesn't get.
Ever wish there was a magical computer genie that could help you install software, set up printers, remove viruses, and solve everyday problems?
Once upon a time, a phone was just a phone: It simply made and received calls. The only security you worried about was if someone had picked up in the other room to listen in.
There are many ways that vendors of proprietary products try to scare business customers away from open source software, and one of the more commonly heard examples involves vague fears about compliance with open source licenses. There's nothing like the specter of a good lawsuit to scare a company back into a paid vendor's welcoming arms.
Good citizens of technological America, this story is not for you.