Telco complaints fall to 7-year low
The Telecommunications Industry Ombudsman has reported the lowest number of complaints about telcos in seven years.
The Telecommunications Industry Ombudsman has reported the lowest number of complaints about telcos in seven years.
People dialing 000 from a mobile phone in an emergency will now automatically transmit their current location.
Telstra has paid $102,000 in penalty for an ad that allegedly misrepresented the price of the Apple iPhone 6.
Vodafone has sweetened its international roaming offer days after Telstra simplified its roaming rates.
Juniper Networks stands to gain from the entrance of Netflix into Australia, according to executives at the networking equipment supplier.
A severe storm in Queensland has battered services for major ISPs in the state.
Australia must set an ambitious broadband policy for the next fifteen years, a coalition representing consumers, small businesses, regional areas and competitive telcos has urged.
The likelihood of a sell-off of Australia's number three telco, Vodafone Australia, has been greatly exaggerated, according to both the telco itself and a local telecom analyst.
Regulators should review telecom regulation as more consumers replace traditional telephony with over-the-top (OTT) services, according to the Australian Communications and Media Authority.
A future Labor government cannot simply switch back the National Broadband Network to a fibre-to-the-premises (FTTP) model, shadow communications minister Jason Clare has said.
Optus could be planning a counter move to Vodafone’s Spotify partnership, judging from comments made today by the telco's CEO, Allen Lew.
The government has formally proposed a single licensing framework for spectrum in a directions paper released today.
Mobile users looking for lower prices for higher data caps often turn to mobile virtual network operators like Vaya, Lebara and Amaysim. However, many MVNOs do not yet offer the 4G services sold by the big three telcos.
A former chairperson of the Australian Competition and Consumer Commission (ACCC) has supported spinning off the agency’s telecom regulatory role to a specialist entity.
Communications Minister Malcolm Turnbull has said he's aware of the costs a mandatory detention scheme will place on the telecom industry.