Telecom carriers must get permission from the U.S. Federal Communications Commission to replace their copper networks with Internet Protocol-based systems if the change will result in discontinued or reduced voice services for customers.
The U.S. Federal Communications Commission may require the country's telecom carriers to warn residential and business customers about their plans to abandon old, copper telephone networks for IP-based systems.
The U.S. Congress should kill the section of the Patriot Act that has allowed the National Security Agency to collect millions of phone records from the nation's residents, instead of trying to amend it, a civil liberties advocate said Friday.
The next time you call customer service, you may get an answer from a Chromebook.
Wi-Fi may carry many voice calls within the next few years, but the technology required to make those calls is still young in some ways.
LTE is simultaneously being pushed forward on several fronts, and the result for users will be faster networks, better coverage and the ability to access networks while travelling abroad.
Smartphone vendors will rely on upgrades such as full-HD screens and more powerful yet more frugal processors to entice customers to buy new phones in 2013.
Integrating enterprise communication tools -- from telephony to e-mail, conferencing and instant messaging -- is the key to delivering a richer collaboration environment that increases productivity. But deployment and management of unified communications systems can be daunting.
In 2012, Aberdeen surveyed 485 users of IP Telephony and legacy TMD telephony. The study assessed aspects of TCO, planned vs unplanned downtime, and which products they used. 74% of respondents were categorised in the SME sector; this report focuses on this group’s TCO experience.
