The chatbot with its own office and personal (human) assistant
Chatbots provide a way for customers to transact with companies from wherever they are at any hour of the day.
Chatbots provide a way for customers to transact with companies from wherever they are at any hour of the day.
The CEO of chatbot and ‘conversational commerce’ company LivePerson says Facebook should be shut down until it can fix what he sees as multiple issues with the social media platform.
NAB subsidiary UBank is soon to launch a virtual assistant to guide customers through the home loan application process.
Mobile micro-investing platform Raiz Invest has launched a chatbot in response to the financial services Royal Commission.
NAB subsidiary UBank has released details of ‘RoboBrain’, a new cognitive assistant based on IBM’s Watson platform.
MLC has rolled out what it says is Australia’s first superannuation virtual assistant.
Jetstar’s ‘Jess’ virtual assistant can now answer customer enquiries over Facebook Messenger.
Commonwealth Bank of Australia has launched an in-app and online chatbot named Ceba.
After starting her public service career with the Australian Tax Office in September last year, virtual assistant (VA) Alex is now three months into her job with IP Australia.