Human Services rolls out new digital assistant
The Department of Human Services has expanded the ranks of its digital assistants.
The Department of Human Services has expanded the ranks of its digital assistants.
Transport for New South Wales has released a new ‘skill’ for Amazon’s voice-powered Alexa virtual assistant that gives users access real-time train, ferry and light rail arrival information.
The Department of Human Services has revealed its plans for a next generation of virtual assistants.
As brands realise their customers not only don’t mind dealing with a virtual agent instead of a human – they actually prefer it – they are beginning to put them on the frontline of customer interactions.
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