Vodafone Hutchison Australia (VHA) - News, Features, and Slideshows

News

• Mobile networks brace for New Year’s congestion

  With high demand on mobile networks expected on New Year’s Eve, the top three Australian carriers will rely on apps and network enhancements to avoid failed calls and text messages at midnight.

• Could Vodafone become takeover target for Japanese telco?

  SoftBank might eye Vodafone Hutchison Australia (VHA) as the Japanese telco continues its global expansion, mobile industry observers have told Computerworld Australia. They said VHA, which has lately suffered large customer losses due to network problems, may be open to such an acquisition.

• VHA looks to NBN trials for network improvements

  Vodafone Hutchison Australia (VHA) has announced plans to join mainland trials of the National Broadband Network (NBN) in Armidale, NSW to improve the performance of the network.

• Vodafone offers free SMS for Easter outage

  Vodafone will offer customers free SMS messaging over 12 hours on 1 May this year as compensation for a network outage over the weekend.
  

• VHA kicks off Vodafone, 3 Mobile network upgrade

  Vodafone Hutchison Australia (VHA) has kicked off its $1 billion plan to replace and upgrade 8000 of its network sites over the next 18 months, with residents along the Central Coast, Newcastle and the Hunter region in NSW first to witness improvements in reception.

• Free calls for charities no stunt: VHA

  Vodafone Hutchison Australia (VHA) has played down the suggestion that its decision to make calls to selected charities free is little more than an effort to put a positive spin on what has been a troubled three months for the merged telco.

• ACCAN calls on ACMA to impose penalties on telcos

  The Australian Communications Consumer Action Network (ACCAN) has called on the Australian Communications and Media Authority (ACMA) to impose penalties on telecommunications companies with poor customer service following the release of statistics from the TIO finding a massive increase in complaints against Australian telcos.

• VHA network struggles result in churn spike for Hutchison

  Continued struggles in the joint networks of Vodafone Hutchison Australia (VHA) led to increased churn levels away from the operators during the last quarter of 2010, Hutchison Telecommunications Australia (ASX:HTS) has reported in its full year results.
  

• Vodafone comes clean with network, service update

  Following a spate of complaints about its service levels and security standards, mobile carrier Vodafone has issued a statement of its ongoing engineering work and commitment to customers.
  

• ACCAN to Vodafone: Apology just the beginning

  Vodafone Hutchison Australia (VHA) faces a long journey to restore its customer service reputation after chief executive, Nigel Dews, apologised for network outages, according to the Australian Communications Consumer Action Network (ACCAN).

• VHA CEO issues 3G apology

  Vodafone Hutchison Australia (ASX: VHA) has apologised to customers for recent problems with its 3G network upgrade.

• Optus seeks injunction on VHA unlimited ads

  Optus is seeking an interim injunction from the Federal Court on Vodafone Hutchison Australia’s (VHA) advertisements for Vodafone Infinite plans.
  

• Hutchison AU, Telecom NZ lose directors

  ASX-listed telecom companies Hutchison Australia (ASX:HTA) and Telecom NZ (ASX:TEL) have both announced the resignation of directors from their respective boards.

• VHA moves in on Next G territory

  Vodafone Hutchison Australia (ASX:VHA) has flagged intentions to move in on Telstra's Next G network, with plans to erect a total of 1500 base stations nationally for a new 850MHz network.
  

• VHA releases iPhone 4 pricing

  Mobile telco VHA has released its iPhone 4 pricing for its Vodafone and 3 brands. The news follows a raft of similar announcements on how and at what price Apple’s latest handset will launch in Australia late on Thursday night.