ANZ adds voice biometrics to mobile app
ANZ has added a Voice ID function to its Grow by ANZ app, allowing customers to authorise fund transfers of more than $1000 and BPAY payments of more than $10,000 without a PIN or password.
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News about voice biometrics
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ANZ brings voice biometrics to mobile apps
ANZ is working with technology company Nuance to integrate voice biometrics into its mobile apps.
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Inland Revenue Department NZ talks voice biometrics
Call resolution times for Inland Revenue Department (IRD) of New Zealand customers who have registered for its biometric service take one minute faster than those who have not registered, said IRD contact implementation service manager Jared Mortlock.
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Voice 'fingerprints' may plug call-center security leaks
You've heard such stories. Mat Honan, a reporter for Wired magazine had almost his entire digital life erased when a fraudster used social media account information to trick Apple and Google into allowing him access to Honan's account information.
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NAB targets customer service with voice recognition
The National Australia Bank is seeking to streamline is customer experience by using speech recognition at its main telephony customer service point.