Oracle to boost database management
Oracle Corp. is moving to centralize systems management, monitoring and performance-analysis operations for users of its databases and middleware.
Stories by Marc L. Songini
Software maker JDA looks to cozy up to the customer
Looking to boost customer satisfaction and loyalty, JDA Software Group Inc. is launching a major restructuring of its operations, which will include laying off 170 employees.
Southwest turns to i2 for spare-parts apps
Adopting a somewhat unique approach for its industry, Southwest Airlines Co. is turning to a third-party applications vendor to automate its spare-parts planning and replenishment processes.
Oracle improving relations with user group
Oracle Corp. showed a beefed up presence this week at the Oracle Applications User Group (OAUG) conference in San Diego with presentations from several executives, showing signs that an ongoing rift between the business applications vendor and the OAUG is mending.
SAP touts new generation of supply chain apps
SAP AG has begun to outline a long-term strategy to benefit customers with supply chain management and manufacturing systems that work together more intelligently and adapt to unexpected problems.
Siebel pushes simplification and cost-savings
Trying to rebound in a sinking market, customer relationship management software giant Siebel Systems Inc. is looking to keep its installed base happy by slashing integration and installation costs and simplifying its feature-rich software for its end users.
Business Objects previews new 'Sundance' architecture
Business intelligence software vendor Business Objects plans to make changes to its software to make it easier to align with a company's business goals.
Baan aims to 'assuage fears' at user meeting
Business applications vendor Baan this week hopes to calm the continuing anxiety of customers about its future and sell them on the vision of a connected enterprise that can share data in real time.
Users: Project management key to Siebel CRM success
Although a survey released this week called into question companies' ability to achieve return on investment after they have installed Siebel Systems Inc. customer relationship management (CRM) software, some users have had success.
PeopleSoft beefs up employee management application
Business application vendor PeopleSoft is rolling out an application that will allow companies to treat their employees like valued customers.
Survey slams Siebel; company fires back
Users are having considerable difficulty getting a return on the multimillion-dollar investments they have made in customer relationship management (CRM) software from Siebel Systems Inc., according to a recent report.
InterSystems boosts database app
InterSystems Corp. is rolling out a new version of its database that it claims will enable users to run real-time analytical queries in transactional processing applications such as a hotel booking system or patient tracking application.
IBM sets price increases on DB2 enterprise version
IBM is adding a variety of features to the next version of its DB2 relational database, due for release in November. But it's also boosting the price of the enterprise edition of the software.
IBM to ship Version 8 of DB2
IBM Corp. will soon begin to ship its next-generation DB2 Universal Database, which is designed to allow administrators to oversee five times the number of systems than now possible.
NetLedger pushes online CRM
NetLedger Inc. Monday announced NetCRM, its new online customer relationship management (CRM) system, which it said will provide users with a one-stop shop for their various marketing and customer support needs.