Siebel, SAP push CRM upgrades
Siebel Systems Inc. and SAP AG last week heated up the competition in the customer relationship management market by announcing upgrades of their rival application suites.
Stories by Marc L. Songini
SAP looks to boost company productivity with new suite
SAP AG is rolling out a productivity management application that it claims will help users throughout a company rapidly share pertinent data, boost productivity, simplify collaborative processes and deliver a quick return on investment.
PeopleSoft pushes application integration
As expected, PeopleSoft Inc. this week is pushing the value of real-time application and business process connectivity throughout a company, and it's also making a bid to win some customers to its new homeland security offerings.
J.D. Edwards posts Q3 profit
Business applications vendor J.D. Edwards & Co. appears to be staying on its turnaround course, with growth in revenue and a profit in the third quarter -- a stark contrast to most of its rivals, which face shrinking cash flow.
CA sets up team in bid to boost services business
Looking to shore up a weak spot in its operations, Computer Associates International Inc. is quietly assembling a group of salespeople whose task will be to promote the company's IT services offerings.
Oracle and California nix database deal
Capping a very public, politically embarrassing and acrimonious affair, the state of California and Oracle have officially agreed to cancel a controversial US$100 million-plus exclusive database contract.
Burger King upgrades to mySAP.com
Burger King Corp. is serving an upgrade of SAP AG's business applications to its end users. It's one of a small but growing number of fast-food companies that are standardizing their systems on packaged enterprise resource planning (ERP) applications.
Case Study: Burger King upgrades to mySAP.com
Burger King Corp. is serving an upgrade of SAP AG's business applications to its end users, joining a growing number of fast food companies that are standardizing their systems on packaged enterprise resource planning (ERP) applications.
SAP rolls out enhanced retail app
SAP AG has unveiled an enhanced version of its retail software that it says will boost forecasting accuracy and offer customers more flexibility when planning store shipments.
SAS looks to simplify data analysis tools with upgrade
SAS Institute Inc. last week detailed plans for an upgrade of its flagship data analysis tools that includes a series of new features aimed at improving the software's ease of use and manageability.
SAP to simplify, streamline apps
Looking to address some longtime user concerns about its business applications, SAP AG is pushing to make its software faster, easier to use, cheaper to operate and less complex for small and midsize companies.
More Informix upgrades in the works
Looking to demonstrate its commitment to the Informix user base, IBM Corp. has made a series of enhancements to the product line that it acquired 11 months ago and said it has more upgrades on the way.
Users: Oracle should bolster customer satisfaction
Oracle is taking steps to remedy perceived quality assurance problems surrounding its E-Business Suite 11i software, even as a recent survey outlines user frustrations over the implementation of the applications.
Oracle business app users still cite support concerns
Despite Oracle's much publicized efforts to bolster support for its 11i E-Business suite of applications, some users are still complaining about the instability of the suite and claim that there are gaps in support.
Users make wish list for IBM database products
This past week, members of the International DB2 Users Group (IDUG) raised some issues they would like IBM to address down the line.