Case Study - News, Features, and Slideshows

News

• Thiess mines operational data with cloud dashboard

  Workers at Thiess Australia are using a cloud-based dashboard to make sense of large mines of data critical to maintaining the company’s machines.

• Australian Pork brings home the bacon with CRM

  Industry peak body Australian Pork Limited is due to complete a migration to a CRM system within the "next few weeks", according to APL policy analyst James Battams.

• Perth law firm wards off Dropbox with SaaS content management system

  Lavan Legal is deploying a cloud-based document management system to keep ahead of the consumerisation of IT.

• Dodo adapts to market with business intelligence

  Dodo has adjusted marketing and its range of energy and telecom services over the last three years based on insights learned from a business intelligence (BI) platform, according to M2 Telecommunications consumer director, Boris Rozenvasser.

• Apps drive business productivity, respect for IT

  Mobile applications have streamlined business processes and increased the capabilities of Swisse Wellness, Stockland and Eastern Tree Services (ETS), the companies said on a customer panel at the AirWatch Connect conference in Melbourne.

• Cloud on cloud: Call-centre-as-a-service provider finds efficiencies in IaaS

  Call-centre-as-a-service provider BlueCloud Australia has managed to cut its hosting costs in half by shifting from managed hosting to infrastructure-as-as-service.

• Standard brings IT consistency to Queensland public safety

  A standards-based approach to IT Service Management (ITSM) adopted by the Queensland Public Safety Network Management Centre has resulted in consistent and reliable delivery of IT to the state’s law enforcement and public safety agencies, according to the centre’s director, John McIntosh.

• Canberra high school grapples with BYOD future

  Daramalan College's IT team is mulling options for a bring-your-own-device program at the independent secondary school.

• Western Health administers backup remedy

  Melbourne based health provider, Western Health, is set to deploy new backup software in order to improve the data protection and disaster recovery capabilities of its virtualized infrastructure.
  

• Snapper shifts payments hub to the cloud

  New Zealand contactless transaction provider Snapper has completed a transition to the cloud for its payment hub, shifting from its own physical infrastructure to Amazon Web Services' Sydney Region.

• BYOD consultants practice what they preach

  After long espousing the benefits of mobility, Fifth Quadrant has rolled out a bring-your-own-device (BYOD) plan for its own management consulting business.

• Data-centre-in-a-box: Building a portable DC

  Data centre migrations can involve a lot of pain. And a transnational migration – let alone several – in order to comply with data sovereignty regulations is almost an unthinkable nightmare. But for Jean-Manuel Becker, the director of IT services at Melbourne-based educational services company Pearson Research and Assessment, it's becoming a routine part of his job.

• How to provide IT support to a dispersed workforce

  It's hard enough providing IT support to the business when it's easy enough to walk from one end of the office to another. But if you're the IT manager of small- or medium-sized organisation with a workforce that isn't in the same city, let alone the same state, it can be test to deliver the kind of technical support the business expects.

• BT Financial embraces BI to better understand customers

  BT Financial Group has tapped business intelligence (BI) software from QlikView to provide insights on how to grow and retain customers for its financial advice business.

• Kangan Institute weighs security, privacy with CCTV surveillance network

  Kangan Institute has tried to strike a balance between campus security and student privacy while expanding its digital CCTV network, according to Kostas Kyrifidis, a senior consultant at the Institute’s resource management group.