Google Calendar. People use their calendars mainly for two things: appointments and reminders. Appointments get delayed, and reminders can pop up when you're in the middle of something. When that happens, Google calendar doesn't have something that every software or online calendar should have: A "snooze" or "delay" button that tells the reminder to go away, then come back later. With Google Calendar, you need to either change the time on the appointment or lose the reminder and forget. Give us a snooze button!
Xbox. The sole purpose of game machines like Xbox is to maximize the quality of the sensory experience, both sight and sound. So why does the Xbox sound like a 747 preparing for take-off?
Windows. You can find many examples of common sense features completely missing from Windows. One example is the lack of a single way for the machine to go into a coma. What's the difference between sleep, hybrid sleep, hibernate and stand by? When you press the power button on a Vista machine, which state does it go into? Nobody knows. Nobody cares. (Please don't send e-mail explaining the difference to me -- you'll put me into a "hybrid sleep" state. I personally know the difference. The problem isn't that users don't spend enough of their time researching stuff like this, but that Microsoft doesn't make things simple.)
Blogger. For several years, the spell-check in Blogger flagged the words "blog" and blogger" as unknown words. If the world's largest blog creation tool doesn't know what "blog" means, or even recognize it's own name, what hope is there for mankind? Fortunately, they've fixed it. See? Was that so hard?
Phone number words. It drives me crazy when technology companies, or any company for that matter, provide their phone numbers using letters instead of numbers. ("Please call 1-800 WE-B-LAME for more information.") People, it's not 1975 anymore. We have mobile phones now, and probably don't have letters on our phone keys!
Anti-malware. It amazes me that anti-malware companies make software that interrupts our work (or our PowerPoint presentations) to inform us that something horrible is going on, but can't tell us what is happening or what is causing the problem. Alerts tell us, in effect, "something is doing something to something." Gee, thanks. Sometimes I just look at my anti-malware software and think: The malware is you .
iPhone. Apple's first phone is the first major device to provide a next-generation user interface, with multi-touch, gestures and physics. The physics appears on the iPhone in several areas where you can scroll through lists with a flick of your finger. When you flick, the scrolling is fast at first, but slows down gradually like a slot machine. It was fun for the first ten minutes. But when in the alarm feature or calendar, it's just annoying. It would make much more sense to be able to just enter the numbers.
And the Mother of All Annoyances in technology is the sheer quantity of mobile phone types, service plans and other options contrasted with the number of phones and plans that enable you to make good phone calls. Mobile phone handset makers and carriers shouldn't add cameras, video or GPS functions to a phone until they've first figured out how to enable the phone to make calls that aren't dropped or garbled.
What common-sense features are lacking from YOUR hardware, software or services? Let me know at the address below.
Mike Elgan writes about technology and global tech culture. Contact Mike at mike.elgan@elgan.com or his blog, The Raw Feed.