Stories by Siobhan Chapman

Corrupt data a costly complication

Data, touted as a company's lifeblood, is being spilt, corrupted or lost in the implementation of ERP, SCM, CRM solutions. The result is bad data leading to misinformed business decisions, experts say.

auDA acts to protect Aunic database

Following reports of a breach of security, auDA, the Australian self-regulator of Internet names, has moved swiftly to protect the security of the Aunic database.

Sites get up close persona

Imagine going to your bank's Web site and finding an animated assistant to talk you through the steps of applying for that home loan, or enrolling in an online learning course to find a cyber professor.

Microsoft forced to extend licensing deadline

After pressure from customers and recommendations, Microsoft has extended the deadline for its controversial software licensing plan and upgrade changes. But analysts say it could more than double the price for some business users.

Users brand licensing change an 'upgrade tactic'

Microsoft is attempting to boost enterprise upgrade sales to Windows 2000 with its decision to drop its volume licensing program for the Windows NT Server 4.0 operating system, according to industry watchers.

Sun sheds jobs after Q1 slowdown

Following a shortfall of almost $US1 billion in first-quarter sales, Sun Microsystems has announced it will cut 9 per cent of its workforce - about 3900 workers -- by the end of the second quarter to reduce expenses. However, the Australian operations of about 800 staff will have to wait several days to discover how the cuts will impact its head count and operations.

ISPs face unsolicited costs for virus

Nimda, Code Red and other malicious code are chewing up big dollars and bandwidth forcing Australian enterprise and Internet service providers (ISPs) to foot the bill.

Nimda a wake-up call to enterprises

It's been dubbed the next wave of Internet attack, but Nimda is not innovative, just plain vicious and Microsoft's poor software writing is to blame, says a security expert.

Few businesses see need for ASPs

Security and privacy concerns are not the main barriers to ASP adoption, but more than half of Australian businesses said they see no need, no benefit or no relevancy in using ASP services, according to the ASP Industry Consortium.

ASP collecting enterprise fans

Enterprises will turn to the ASP (application service provider) model by the end of 2002, generating almost $50 million in revenue in Australia and New Zealand, according to a study by researcher Frost and Sullivan.

Courier speeds up deliveries

Adelaide-based courier Yellow Couriers has increased productivity and cut response times with a new system that has integrated computerised dispatch with back-end business software.

Brewer taps into customer service model

Australian brewer Carlton & United Breweries opted for one vendor over multiple vendors for its CRM solution to overcome customer service problems and an 'arrogant' attitude.

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