Stories by Siobhan Chapman

ATO speeds up tax agents' portal debut

After accountant bodies issued the Australian Taxation Office an ultimatum to dramatically improve its poor online and telephony services, the Australian Taxation Office (ATO) sped up the launch of a new tax portal.

CBA silent on EDS profit warning

EDS' profit warning last month caused analysts to warn clients to keep an eye on the service provider. However, local major customer Commonwealth Bank remains quiet on the issue.

Web site damage a growing concern

Web site defacement is on the rise and IT departments are finding their resources stretched in dealing with the issue, according to security experts.

Use negotiating nous to win licence deals

User power looks like it's making an impact.
In recent months large software vendors, such as Oracle and Microsoft, have tried revising licensing models that could see a dramatic rise in costs for their customers. However, it's been a month of progress for the customer resistance movement.

Statistics show IT income rose while profits slumped

The Australian Bureau of Statistics confirmed the IT&T industry activity was significantly depressed for 2000 to 2001 with profits falling compared to figures recorded for the sector between 1998 to 1999, according to figures released Thursday.

Lack of IP hampers IT

Australia's low, and slipping, levels of intellectual property and technology production has increased the ICT balance of payment deficit.

Beware of 'free' vendor offerings

Beware of vendors that offer entire product suites for "next to nothing". It is a trap that snares IT managers into paying high maintenance costs that spiral each year.

Child protection agency signs $5m deal

Whilst facing an Upper House Inquiry into child protection systems, the NSW Department of Community Services (DoCS) has appointed consultancy firm Accenture to replace a 15-year old "outdated" system.

[]