The chatbot with its own office and personal (human) assistant
Chatbots provide a way for customers to transact with companies from wherever they are at any hour of the day.
virtual assistant - News, Features, and Slideshows
News about virtual assistant
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LivePerson CEO slams Facebook: “They need to go under”
The CEO of chatbot and ‘conversational commerce’ company LivePerson says Facebook should be shut down until it can fix what he sees as multiple issues with the social media platform.
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UBank to launch ‘smart, empathetic’ virtual assistant Mia
NAB subsidiary UBank is soon to launch a virtual assistant to guide customers through the home loan application process.
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Raiz launches chatbot in response to banking Royal Commission
Mobile micro-investing platform Raiz Invest has launched a chatbot in response to the financial services Royal Commission.
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UBank debuts Watson-based ‘RoboBrain’ for customer service staff
NAB subsidiary UBank has released details of ‘RoboBrain’, a new cognitive assistant based on IBM’s Watson platform.