More than 10,000 sign up for Vodafone class action, says litigation fund
More than 10,000 disgruntled ex-Vodafone customers have signed up for the class action against the telco, according to the company funding the case.
More than 10,000 disgruntled ex-Vodafone customers have signed up for the class action against the telco, according to the company funding the case.
Vodafone has warned South Coast customers to expect service disruptions next week as the telco upgrades the network.
Law firm Piper Alderman has announced plans to serve Vodafone with a class action following years of collecting customer experience stories through its online survey.
The Melbourne heat took out Vodafone mobile service last night, according to the number three mobile telco.
Complaints about Vodafone’s mobile network have doubled in the first three months of 2011 as customers struggled to deal with continued dropouts and signal issues, according to the telco industry ombudsman.
Vodafone will offer customers free SMS messaging over 12 hours on 1 May this year as compensation for a network outage over the weekend.
Sydney’s central business district and eastern suburbs remain some of the weakest points in Vodafone’s 3G network for reception, with more than 2000 dropouts recorded in the past two months, according to a report to be sent to industry regulators this week.