Whitepapers
Consumer expectations put a strain on IT Services teams at a time when resources are limited, costs must be contained, and IT environments are increasingly complex. up. Service and Support Desk agents are under far greater scrutiny and pressure to meet performance metrics and KPI’s. For automation to be effective, it needs focus, precision and speed. Download this whitepaper to see how the role of ITSM and businesses are looking to IT Service Management as a business enabler rather than an overhead.
Smart technology is allowing businesses to advance further and faster than ever before by automating repetitive, time-consuming tasks. By recognising the right processes to automate and acting accordingly, businesses can gain a more competitive edge without increasing costs or redundant efforts.
What do pathology labs, hospitals, medical centres, specialist rooms and diagnostic imaging centres have in common? Data. Lots of it Hear how a major healthcare provider changed its data strategy to improve performance, ensure compliance with statutory obligations, and optimise business processes around data handling
Consumer file sharing and synchronization apps like Dropbox have caught on with business users. But these apps lack the security, centralized administration and management of enterprise solutions. Learn about the requirements you should look for in an enterprise-class mobile file sharing solution.
Unmanaged cloud-based services can put organizations at risk for a data breach or non-compliance. Learn about the factors you should consider for deploying an enterprise-class secure file sharing solution in the cloud—including the benefits and risks of public, private, and hybrid options.
With more and more employees downloading free, consumer-grade apps to access work files from mobile devices, your enterprise may be at risk for a security breach. Learn the requirements to ensure mobile file sharing does not jeopardize your organization's data security or compliance mandates.
Without policies, education, and officially supported alternatives for sharing files securely, end-users will often overlook security in favor of getting the job done by using free, readily available alternatives. Read this Aberdeen Group report to learn how top-performing organisations support business objectives of end-users while meeting security requirements and: The "Dropbox Problem" defined; Research findings on the changing characteristics of data; Characteristics to look for when evaluating enterprise-class secure file sharing solutions.
An enterprise mobility strategy needs to include more than the provisioning and security services available through mobile application and MDM solutions. To meet the mobility and security requirements of mobile users, enterprises need to look at deploying a solution for mobile content management (MCM) that supports BYOD policies. Read this whitepaper to learn: Why provisioning for mobile users has become more complex; Ten requirements to consider when selecting a mobile content security solution.
To secure mobile devices while enabling employees to share data securely, organisations need a comprehensive and flexible solution for secure enterprise content mobility. A secure enterprise content mobility solution complements Mobile Device Management (MDM) solutions and enables mobile workers to easily share data with other authorised users, while ensuring that data is always secure and IT operations are always compliant. Read this whitepaper to learn: How the popularity of Bring Your Own Device (BYOD) is creating new security challenges; Why MDM is useful, but not sufficient; How enterprise content mobility provides an essential layer of security and control for organisations with mobile users.
Microsoft is retiring extended support of Windows 2000 on July 13, 2010. The migration process can be challenging, but it is easy to avoid common mistakes if you follow seven easy steps. Read on to learn more.