Irate IT staff a bitter pill for QLD Health

Department says IT in top health while employees gripe on management, policy

Another blogger, claiming to represent “part of a huge majority that has been let down my [sic] management and CIOs” said “poor irrational decisions” and cover-ups by QH executive management have attracted the spate of bad press that “taints” the QH IT department. “It is managment [sic] not staffers [who] “taint” the information division,” the blogger said.

The QH spokesperson, citing an internal survey that indicated staff are satisfied and projects are on track, said culture within the IT department has “significantly” improved since 2007. “Results from an independent survey in April 2008 showed that [the] information division has significantly improved in its workplace culture in the last two years,” the spokesperson said.

“All individual outcome measures have improved since 2006, including quality of work life, individual morale and individual distress. Trust in immediate supervisors improved more than other management groups, to a commendably high level. Relationships with co-workers was seen as the best thing about working for information division.”

No Boundaries on E-Health Problems

Speaking at an e-health summit panel in Sydney earlier this month, University of NSW Professor Branko Cellar said government health departments have ignored workable e-health technologies in favour of existing solutions to mitigate risk and accountability.

“Australia was a world leader but now we need to start catching up with the rest of the world . . . There is no policy for [tele-health] in Australia and the government has never ran a clear trial of the technology,” Cellar said.

“I have had a health minister [comment on] how great this tele-health solution is, but it’s [the health departments] that still knock it back because they want to protect their bums.”

A 10-year $27.8 billion electronic patient records management system for the UK National Health Service, the largest civilian IT project in history, is in doubt following disputes between vendors overseeing the project, The Times reports.

The National Programme for Information Technology will create a single database for some 50 million patients, and link the UK's 30,000 general practitioners to 300 hospitals.

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Tags e-healthqueensland health

More about BillionEDS AustraliaHewlett PackardLeaderLeaderQueensland HealthUniversity of NSW

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