Retailer hopes for Oracle-Siebel integration
The closing of Oracle's purchase of Siebel Systems, expected later this month, could prove to be a boon for Select Comfort.
The closing of Oracle's purchase of Siebel Systems, expected later this month, could prove to be a boon for Select Comfort.
The United Nations Development Programme (UNDP) has undertaken a US$59 million rollout of PeopleSoft applications in 145 countries to try to modernize how it does business.
CRM, service and voice applications software maker FrontRange Solutions said Friday that it is being acquired by a private investment firm.
Users are welcoming the news that Microsoft Business Solutions has at last wrapped up work on its much-awaited CRM application upgrade. Microsoft's CRM 3.0 product was originally slated for release in the first quarter of 2006, but the company now plans to ship it early next month.
Oracle President Charles Phillips laid out the welcome mat Thursday to the users his company will soon inherit from CRM software vendor Siebel Systems, assuring them lifetime support for their applications and the benefits of integration with his company's back-end software.
Facing the threat of being outsourced, corporate CIOs must remake themselves, more thoroughly understand their businesses, eliminate waste and innovate their company's IT processes.
As Oracle rapidly changes its historic strategy of growing through organic development and expands its size by large acquisitions, the company's installed base is watching warily. Last week at the OpenWorld conference in San Francisco, users noted that Oracle has so far said the right things to try to assure them. But outstanding issues remain, they said, as the company evolves its Project Fusion architecture and makes changes to support costs for users.
Looking to reassure those of its installed base who are reluctant to migrate from their existing applications, Oracle Corp. is overhauling its support policy.
Some users are wondering whether Oracle Corp., with its ambitious US$5.85 billion buyout of onetime CRM software rival Siebel Systems Inc., may be gorging on more acquisitions than it can digest.
One of Oracle's main talking points in touting its US$5.85 billion buyout of Siebel Systems was that shared users have been calling for such a move. "Our joint customers have consistently recommended this transaction to both companies for over a year," Oracle president Charles Phillips wrote in an open letter to customers posted on the company's Web site. "Together [with Siebel] we become a stronger, more strategic partner, with complementary resources and maximum deployment flexibility. Our customers and partners have asked for it directly."
Siebel Systems is bringing out a new version of its hosted CRM software that adds integration with IBM's Lotus Notes collaboration software and lets users offer the system under their own brand names.
Business applications maker Lawson Software hopes to cut the complexity and boost the performance of its technology stack with the rollout this week of the latest version of its applications infrastructure software, Lawson 8.1.0 Technology.
Oracle has quietly bought the rights to enterprise content integration software from Context Media.
As supply chains stretch around the world, companies look to tweak supply chain management systems.
After a two-year hiatus, shares of supply chain management software maker i2 Technologies will become available once more for trading on the Nasdaq stock exchange.