CRM is an application with a long history of open source development, with many projects written the PHP language. However, a Swiss developer has released one of the first open source CRM systems developed with the Django Python framework.
Cloud services provider, Salesforce.com, has confirmed reports that it is planning to build an Australian data centre.
On busy weekends in Las Vegas, getting a drink at many bars and nightclubs can be a full-contact sport. First you muscle your way through a crowd to get near the bar. Then you shout your order and hope the bartender hears it right.
For CIOs who distrust most technological promises (having heard too many of them), cloud computing sets off alarm bells. Yet those CIOs finding success in the cloud say their colleagues should be equally skeptical of IT managers who claim they can deliver better and cheaper results internally. (For expert advice about cloud-vendor contracts, see "How the Cloud Can Turn Toxic</a>.)
Ongoing investment in software and infrastructure projects by enterprise is fuelling demand for program managers, according to the [[xref: www.hays.com.au/report|April-June quarterly report]] by recruiting group, Hays.
Consumers check in on Foursquare. Your employees chat with customers on Facebook. Everyone tweets. Social media is everywhere, right? Not quite.
A CRM and billing system upgrade project at Virgin Mobile has gone south with the mobile carrier unable to offer most of its online services including sales and account management.
Every week, <i>Computerworld Australia</i> collates all the things our readers have been saying about the news, both in the forums and in comments.
Australian outsourcing Client Relationship Management (CRM) budgets are set to climb throughout 2011 according to a CRM survey conducted by analyst firm Ovum.
Microsoft yesterday accused a former manager of taking hundreds of megabytes of confidential company material when he left the firm for a new position at CRM rival Salesforce.com.
Microsoft Australia is hoping to lure IT managers away from Salesforce.com and towards the company’s recently launched Microsoft Dynamics CRM with cash incentives and the promise of social media integration.
Local cloud software provider TechnologyOne has appointed customer relationship management (CRM) specialist, Nick Davey, as its first CRM general manager.
South Australian government agencies are in continuing talks with private and public Cloud providers, with the Office of the Chief Information Officer looking specifically at whole-of-government Web-based collaboration tools.
Customer relationship management (CRM) and human resources management (HRM) technologies are leading the charge for cloud computing adoption in Australia, according to analyst firm, Frost and Sullivan.
ASX-listed business software provider TechnologyOne (ASX:TNE) has restructured its business as it sets its sights on winning Cloud business from overseas vendors such as SAP and Oracle.