Stories by Ann Bednarz

IT people, places and things that matter

What makes a top newsmaker? Sometimes a company generates lots of buzz by doing particularly innovative things, or someone with a catalyzing personality gains notoriety. Other times a hot new product or a spectacular disaster gets the attention of the masses.

Sallie Mae knows instantly when trouble hits its sites

Finding out that Web visitors are getting error messages when they try to complete an online loan application is the kind of information a company wants to receive right away, not hours or days after the fact. Timing can mean all the difference when it comes to customer satisfaction.

High-tech toilets are lighted, play music, test your vital signs

Every year thousands of cell phones, PDAs and music players meet their demise in toilet water. But lest it seem the toilet is merely a destroyer of technology, consider the growing number of high-end toilets sporting remote controls, wireless sensors and built-in accessories such as music players and lighting.

MIT sues architect of $300 million computer science building

Architect Frank Gehry's celebrated design for the Stata Center at the Massachusetts Institute of Technology is making headlines again -- this time because of a lawsuit claiming deficient design work is the cause of leaks, cracks and mold in the 730,000-square-foot building.

SOA, meet SOI

Flexibility is the hallmark of a service-oriented architecture, in which reusable application components can be shared across an enterprise and assembled in a loosely coupled way. In the data center, however, SOA technology's flexibility translates into unpredictability - a trait that is incompatible with traditional infrastructure technologies.

Six industry-defining power struggles

When power players envision new market opportunities, they can become so eager for success that they fail to distinguish between true customer need and wishful thinking. Those that put fantasy above reality either don't survive, or don't deliver on their promises as advertised. Only one thing is certain -- for every move one player makes in a hot technology area, others will make countermoves.

Striving to keep teleworkers happy

IBM's efforts to create a flexible work environment have been so successful that 40 percent of its 330,000 employees work from home, on the road, or at a client location on any given day. But a few years ago, the company realized that as its staff became more distributed, employee morale was weakening.

IBM targets service research

Services research is a hot area at IBM, as the corporate giant looks to eek greater profitability from its services division.

Online merchants will lose $3 billion to fraud in 2006

E-commerce fraud losses continue to grow, according to electronic payment and security management provider CyberSource . Fraudsters are predicted tosiphon about US$3 billion from U.S. e-commerce in 2006, a 7 percent increase over 2005, the vendor reports.

Open source ERP player upgrades suite

OpenMFG this week is expected to unveil the latest version of its ERP suite, which adds a CRM module, multicurrency capabilities and enhanced manufacturing scheduling tools.

RFID can help locate that misplaced server, HP says

Ever find yourself scouring rows of data center racks for a particular device that was retired from its initial function but might be suitable for a new project? There's an easier way to zero in on the location of IT gear, HP says.

Layer 7's XML appliances provide clear upgrade path

Layer 7 Technologies on Monday unveiled its new line of XML appliances, which are designed to make it easy for enterprises to purchase only the XML acceleration, security and networking features they need.

EMC upgrades application-discovery appliance

EMC Wednesday is set to unveil the latest version of its Smarts Application Discovery Manager appliance, which is designed to help users better understand and map relationships among applications and infrastructure components.

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