Stories by Darren Pauli

Cliftons strikes gold with new CRM

Training and seminar provider Cliftons has rolled out a new CRM solution across its nine Australian, New Zealand and Hong Kong sites.

Water utility maps out CAD-GIS gap

Victorian-based utility City West Water (CWW) has implemented a new Computer Aided Design (CAD) application and Geographic Information System (GIS) to bridge proprietary formatting problems.

Deloitte eyes innovation

Financial services firm Deloitte and partner Eclipse launched a pilot in Sydney yesterday of an application designed to capture, expand and collaborate on ideas capture, before taking the tool global.

Toyota cuts call costs with VoIP

Toyota Material Handling (TMH) has cut telco costs by replacing a 10-year-old PABX system with VoIP and leveraging its existing WAN.

AXA selects new billing system

To avoid wasting staff resources on menial tasks, financial services firm AXA opted for an automated bill payment system.

New comms body to be officially launched tonight

IT Minister Helen Coonan will tonight launch the Communications Alliance, a newly formed body combining the Australian Communications Industry Forum (ACIF) and the Service Providers Association (SPAN).

Fear propels offshoring concerns

Organizations reluctant to adopt offshore outsourcing suffer from the 'fear factor', according to John Price, who heads up outsourcing provider NIIT Technologies in A/NZ.

Wireless global directory launched

The Wireless Industry Partnership (WIP) launched its online portal yesterday to connect wireless companies and venture capitalists to speed development of mobile technology.